Leading from the start

By |2020-03-27T13:11:19+11:00April 24th, 2017|Leadership development|

Leading from the start Unless you’ve been completely isolated from society for the last couple of weeks, you have probably heard about the incident on United Express Flight 3411. But if you somehow did manage to miss this one, let me briefly recap: As is the usual practice United Airlines had overbooked Flight 3411.  [...]