Using Constructive Praise Most of us recognise that giving and receiving feedback is a difficult task and one that we need to get better at. But a number of recent surveys by Zenger Folkman suggest that up to 44% of us find it stressful to have those difficult conversations, the ones we need to [...]
Avoid These Three Phrases Our job as leaders is to make our people, our teams and our organisations successful. In order to do this effectively, it is imperative that we help our people get better. Providing effective feedback is the most powerful tool we have in our toolkit to help us achieve this. Effective [...]
Feedback – An Essential Ingredient for Every Business Feedback is a gift – a gift that we should be giving our people every day. Feedback is the cheapest and most powerful, yet most underused, development tool that we have at our disposal. It is our responsibility, as leaders, to create an environment where feedback [...]
Providing Useful Feedback Feedback is a gift. A gift that we will often actively seek out and, at other times, will arrive unsolicited. No matter how the feedback arrives, we should see it as an opportunity to learn, grow and develop. Sounds easy doesn’t it? Yet we know from the hundreds of thousands of [...]
Performance reviews: the verdict Cartoon by Mike Shapiro As an organisation that delivers 360 Degree Feedback surveys, we are only too familiar with the literature and feelings around annual performance reviews. We know that a lot of the systems in use are failing to deliver the desired outcomes effectively. And [...]
When delivering feedback it is important that you deliver it in a way that ensures the message of the feedback results is received with the impact it deserves. Often, the person receiving feedback can act in a defensive manner that will damage its effectiveness. You can avoid this by ensuring that the way you give [...]
