The importance of Emotional Intelligence in the workplace

By |2020-03-27T13:15:54+11:00October 30th, 2014|Methodologies|

Emotional Intelligence (EI) refers to a person’s ability to accurately identify and understand their own emotional reactions and those of others in a given situation. In particular, it is the ability to perceive, control and evaluate these emotions. The skill of regulating one’s own emotions and the ability to make sound decisions and act effectively [...]